Return Policy

At Infinite, your satisfaction is our top priority. If you are not completely happy with your purchase, we offer a simple and hassle free return process.

Return Window:
You may return most items within 30 days of receiving your order for a full refund or exchange. Items must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items:
Certain products are not eligible for return, including:

Personalized or customized items

Clearance or final sale items

Gift cards

How to Return:

Contact our customer support at [your support email] to request a return.

Include your order number and reason for return.

We will provide you with return instructions and a shipping address.

Refunds:
Once we receive your returned item and confirm it meets our policy requirements, your refund will be processed within 5–7 business days. Refunds will be issued to the original payment method.

Exchanges:
If you’d like to exchange an item, please contact us, and we’ll guide you through the process.

Shipping Costs for Returns:
Customers are responsible for return shipping costs, unless the item was damaged or defective upon arrival.

Questions?
For any questions about returns, exchanges, or refunds, reach out to our support team. We’re here to help!